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<p><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are not able to make any changes to your order once it has been placed; however, if you are not 100% happy with your purchase once it arrives, you are welcome to return it back to us, as per our returns policy.</span></p>

We are not able to make any changes to your order once it has been placed; however, if you are not 100% happy with your purchase once it arrives, you are welcome to return it back to us, as per our returns policy.

Can I make changes to the products in my order?

When does the sale start?

How long does the sale go for? When will it end?

How do I know what's on sale?

When I add an item to my bag/ cart is it reserved?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

If I have a question, how long will it take for the Customer Experience Team to get back to me?

How long will it take to pack and send my order?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

Can I make changes to the products in my order?Updated 7 months ago