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Our Black Friday sale will be sitewide, applying to all styles excluding our Sale category.

How do I know what's on sale?

When does the sale start?

How long does the sale go for? When will it end?

When I add an item to my bag/ cart is it reserved?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

Can I make changes to the products in my order?

If I have a question, how long will it take for the Customer Experience Team to get back to me?

How long will it take to pack and send my order?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

How do I know what's on sale?Updated 6 months ago