Return To Shop

My Account

Contact Us

VRG GRL

<p><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We aim to dispatch all orders within 24-48 hours of being placed on weekdays. We may experience a slight delay during our Black Friday sale period due to an increase in orders however, rest assured our team will be working&#xA0;</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">around the clock to ensure your order is shipped as soon as possible.&#xA0;</span></p>

We aim to dispatch all orders within 24-48 hours of being placed on weekdays. We may experience a slight delay during our Black Friday sale period due to an increase in orders however, rest assured our team will be working around the clock to ensure

How long will it take to pack and send my order?

When does the sale start?

How long does the sale go for? When will it end?

How do I know what's on sale?

When I add an item to my bag/ cart is it reserved?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

Can I make changes to the products in my order?

If I have a question, how long will it take for the Customer Experience Team to get back to me?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

How long will it take to pack and send my order?Updated 7 months ago