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<div style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our friendly Customer Experience team will be answering all enquiries as quickly as possible. As we are expecting an increase in the volume of enquiries we receive, please allow up to 48 hours for our dedicated team to get back to you.&#xA0;</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We appreciate your patience during this busy time.</span></div>

Our friendly Customer Experience team will be answering all enquiries as quickly as possible. As we are expecting an increase in the volume of enquiries we receive, please allow up to 48 hours for our dedicated team to get back to you. We appreciate

If I have a question, how long will it take for the Customer Experience Team to get back to me?

When does the sale start?

How long does the sale go for? When will it end?

How do I know what's on sale?

When I add an item to my bag/ cart is it reserved?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

Can I make changes to the products in my order?

How long will it take to pack and send my order?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

If I have a question, how long will it take for the Customer Experience Team to get back to me?Updated 7 months ago