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<div style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">Our Black Friday sale will commence on Tuesday the 21st of November 10:00am AEST. There will be&#xA0;</span><span style="font-size:11pt;font-family:Arial,sans-serif;color:#222222;background-color:#ffffff;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">30% Off store wide excluding Sale category items. Discount is automatically applied at checkout.</span></div><div style="color: rgb(34, 34, 34); font-family: Arial, Helvetica, sans-serif; font-size: small; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Our Black Friday sale will commence on Tuesday the 21st of November 10:00am AEST. There will be 30% Off store wide excluding Sale category items. Discount is automatically applied at checkout.

When does the sale start?

How long does the sale go for? When will it end?

How do I know what's on sale?

When I add an item to my bag/ cart is it reserved?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

Can I make changes to the products in my order?

If I have a question, how long will it take for the Customer Experience Team to get back to me?

How long will it take to pack and send my order?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

When does the sale start?Updated 6 months ago