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<p><span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are not able to reserve or hold stock during the Black Friday sale so be sure to complete the checkout process as soon as possible to secure your selected styles.</span></p>

We are not able to reserve or hold stock during the Black Friday sale so be sure to complete the checkout process as soon as possible to secure your selected styles.

When I add an item to my bag/ cart is it reserved?

When does the sale start?

How long does the sale go for? When will it end?

How do I know what's on sale?

I need a little help with sizing!

How much is shipping and how long will it take?

I haven't received any confirmation emails?

My address is wrong, can I change this?

Can I make changes to the products in my order?

If I have a question, how long will it take for the Customer Experience Team to get back to me?

How long will it take to pack and send my order?

Can I return items purchased during the Black Friday sale?

I bought something last week when it wasn’t on sale, can I get a refund of the difference?

Can I get the price difference refunded if the item I bought is further reduced days later?

Can I click and collect during Black Friday?

When I add an item to my bag/ cart is it reserved?Updated 6 months ago